Location Scoring
Sola SalonsCustom Client Portal

Location Command

Quality score driven by real complaints, next to an activity meter for how much we're doing on the account. Complaints are the center of the score and fade over time, so a clean streak climbs an account back to a perfect 10.

LocationScoreActivityWhy the scoreTrend
CVCarmel Valley 10/10
0%
0 cleans
Overall service quality score for this location. not enough history
ELEastlake 10/10
0%
0 cleans
Overall service quality score for this location. not enough history
ENCEncinitas 10/10
0%
0 cleans
Overall service quality score for this location. not enough history
MVRMission Valley - Camino Del Rio 10/10
0%
0 cleans
Overall service quality score for this location. not enough history
POWPoway 10/10
0%
0 cleans
Overall service quality score for this location. not enough history
BLASan Carlos 10/10
0%
0 cleans
Overall service quality score for this location. not enough history
SMRSan Marcos - Rancho Santa Fe 10/10
0%
0 cleans
Overall service quality score for this location. not enough history
SCBSouth Carlsbad 10/10
0%
0 cleans
Overall service quality score for this location. not enough history
NCBCarlsbad - Marron Rd. 9/10
0%
0 cleans
Overall service quality score for this location. not enough history
CMRCarmel Mountain Ranch 9/10
0%
0 cleans
Overall service quality score for this location. not enough history
ELCEl Cajon 9/10
0%
0 cleans
Overall service quality score for this location. not enough history
KMRKearny Mesa 9/10
0%
0 cleans
Overall service quality score for this location. not enough history
ORTOtay Ranch Town Center 9/10
0%
0 cleans
Overall service quality score for this location. not enough history
SMMSan Marcos - Montiel 9/10
0%
0 cleans
Overall service quality score for this location. not enough history
MVFMission Valley - Frazee 8/10
0%
0 cleans
Overall service quality score for this location. not enough history
MVCMission Valley - Mission Center 8/10
0%
0 cleans
Overall service quality score for this location. not enough history
OCEOceanside 8/10
0%
0 cleans
Overall service quality score for this location. not enough history
NACNational City 7/10
0%
0 cleans
Overall service quality score for this location. not enough history
Complaints are the only thing that lowers the score. Every complaint in the last 60 days knocks off one point (one complaint is a 9, two an 8, three a 7, and so on). It's a rolling window, so as each complaint passes 60 days it drops off and the score climbs back toward a perfect 10. Supplies, clean volume and completion never lower it; those feed the activity meter. Trend builds from a daily snapshot.